Contact & Offices

Official contact points and jurisdictional offices

Headquarters

Primary Office - Washington, DC

Oversight Corporate Commission
Federal Regulatory Complex
123 Federal Plaza
Washington, DC 20001
United States

Telephone

1-606-498-6690

New York Investigations Office

Oversight Corporate Commission
145 West 84th Street
New York, NY 10024
United States

Telephone

+1-917-781-6440

Contact Information

General Inquiries

oversight@occommission.com

Investigations

investigation@occommission.com

Reports & Complaints

oversight@occommission.com

Confidential Hotline

1-800-OCC-REPORT

Office Hours

Monday - Friday 8:00 AM - 6:00 PM EST
Saturday 9:00 AM - 1:00 PM EST
Sunday Closed

Visitor Information

Visitors must schedule appointments in advance. Government-issued photo identification is required for entry.

Division & Department Contacts

Enforcement Division

Director: Victoria T. Anderson

Primary Purpose: Formal enforcement actions, sanctions, compliance directives

Telephone

+1 (202) 555-0120

Email

enforcement@occ.federal.gov

Compliance & Regulatory Affairs

Director: William R. Foster

Primary Purpose: Regulatory guidance, compliance assistance, framework questions

Telephone

+1 (202) 555-0130

Email

compliance@occ.federal.gov

Investigations & Audits

Director: Sarah J. Martinez

Primary Purpose: Investigation status, audit procedures, evidentiary requests

Telephone

+1 (202) 555-0140

Email

investigation@occommission.com

Policy & Governance

Director: Michael P. Sullivan

Primary Purpose: Policy inquiries, strategic questions, governance documentation

Telephone

+1 (202) 555-0150

Email

policy@occ.federal.gov

Public Affairs / Communications

Director: Elizabeth H. Brooks

Primary Purpose: Media inquiries, public statements, press releases

Telephone

+1 (202) 555-0160

Email

press@occ.federal.gov

Regional Offices

Northeast Region

Regional Director: Patricia Johnson

Address

456 Commerce Street, New York, NY 10001

Telephone

+1 (212) 555-1000

Email

northeast@occ.federal.gov

Southeast Region

Regional Director: James Richardson

Address

789 Business Avenue, Atlanta, GA 30301

Telephone

+1 (404) 555-2000

Email

southeast@occ.federal.gov

Midwest Region

Regional Director: Susan Martinez

Address

321 Trade Plaza, Chicago, IL 60601

Telephone

+1 (312) 555-3000

Email

midwest@occ.federal.gov

Southwest Region

Regional Director: David Thompson

Address

654 Corporate Drive, Dallas, TX 75201

Telephone

+1 (214) 555-4000

Email

southwest@occ.federal.gov

West Coast Region

Regional Director: Maria Rodriguez

Address

987 Enterprise Boulevard, San Francisco, CA 94102

Telephone

+1 (415) 555-5000

Email

westcoast@occ.federal.gov

New York Investigations Office

Regional Director: Senior Investigation Officer

Address

145 West 84th Street, New York, NY 10024

Telephone

+1-917-781-6440

Email

investigation@occommission.com

International Office

Regional Director: Christopher Lee

Address

147 Global Court, Washington, DC 20001

Telephone

+1 (202) 555-6000

Email

international@occ.federal.gov

Communication Guidelines

Appropriate Contact Channels

  • General Inquiries: Submit online form or email oversight@occommission.com
  • Complaints/Reports: Use official report form or call hotline
  • Compliance Questions: Contact Compliance Division directly
  • Media/Press: Contact Public Affairs Division
  • Legal/Appeals: Contact General Counsel's Office

Response Timeline

  • Acknowledgment: 2-3 business days
  • Initial Response: 5-10 business days
  • Formal Resolution: Varies by matter type
  • Investigation Status: Monthly updates available
  • Appeals Process: 30 days from decision

Accessibility & Support Services

Language Services

The OCC provides interpretation and translation services for individuals with limited English proficiency. Services are available at no cost.

Contact: +1 (202) 555-0100 (main line)

Disability Accommodations

We provide reasonable accommodations for individuals with disabilities, including accessible facilities, materials in alternative formats, and adaptive technologies.

Contact: accessibility@occ.federal.gov

TTY/TDD Services

Text Telephone service is available for individuals who are deaf, hard of hearing, or have speech disabilities.

TTY: 1-800-TDD-OCC1

Technical Support

If you experience technical difficulties with online services or secure portals, contact our technical support team.

support@occ.federal.gov